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AIDA CRUISES receives the German Fairness Award for the third time in a row

Rostock, 12. October 2016

In 2016, the cruise company AIDA Cruises has once more received the German Fairness Award. In cooperation with the n-tv news station, the German Institute for Service Quality conducted a comprehensive survey among more than 40,000 consumers on the topic of fairness with regard to over 500 companies. AIDA repeatedly achieved first place, and is therefore the best-rated company in the cruise sector. “It is a truly special honor for us to win the award for the third time in a row.

This shows that our daily work on behalf of our guests’ wellbeing, both on board and on land, is paying lasting dividends. Customer feedback is important to us because we want to continue to offer our guests an unforgettable vacation experience,” explains Hansjörg Kunze, Vice President Communication & Sustainability at AIDA Cruises. The Germany-wide survey focused on such topics as the price/benefit ratio, the reliability of the products, services or company statements as well as the transparency in the information about pricing, product and contractual responsibilities. AIDA Cruises is one of the fastest growing and most financially successful tourism businesses in Germany. The company employs about 8,000 people from 40 different countries at their corporate offices and on board AIDA ships. AIDA Cruises operates and markets one of the world’s most state-of-the-art fleets, currently comprising 11 cruise ships. The ships are operated in compliance with the highest international quality, environmental and safety standards. Three additional ships will be commissioned in the coming years. With its “green cruising” concept, AIDA will be the first cruise line in the world to operate ships entirely with LNG (liquefied natural gas) starting with the new ship generation 2019/2020.

 
amenue
01. August 2019

AIDA Cruises starts new round of job training

On August 1, 15 young people will start their job training with the cruise company AIDA Cruises and at the AIDA Customer Center. Ten future travel agents will be joining the AIDA Customer Center in August. AIDA Cruises, meanwhile, will gain a media designer, an industrial ... [more]

11. September 2018
Unterzeichnung

Groundbreaking partnership for environmentally friendly cruise tourism in Mecklenburg- Western Pomerania

On September 11, 2018, around 280 executives of AIDA Cruises welcomed the prime minister of Mecklenburg- Western Pomerania, Manuela Schwesig at the AIDA Management Days in Rostock. The occasion was marked by the signing of a Declaration of Intend between AIDA Cruises, the state ... [more]

06. March 2018

AIDA Open Air with christening of AIDAnova and David Guetta concert in Papenburg on August 31, 2018

Before AIDAnova sets off on its first voyage toward the North Sea, AIDA Cruises is inviting to one of the biggest events in Northern Germany on August 31, 2018, at the Meyer Werft shipyard in Papenburg. Ticket sales for the AIDA Open Air with a spectacular christening show and ... [more]