AIDA is the Service Champion 2013
AIDA occupies the first place in Germany's largest service ranking once more and has been recognized with the golden seal in the area of service quality. AIDA prevailed over nine other cruise lines to achieve the highest value in customer service experienced in the cruise industry.
"For us, this award represents at the same time an incentive and a commitment, since we want to continue to inspire our guests again and again with high quality, perfect service, and an unforgettable vacation experience," Michael Ungerer, President AIDA Cruises, said.
AIDA represents a casual, restful, and at the same time active vacation experience with change, variety, and high quality. The ten ships of the AIDA fleet distinguish themselves with their especially varied sport and fitness offerings, professional entertainment on board, extraordinary excursions, ever-changing gastronomy experiences, and comfortable staterooms.
With the ships of the new generation, which will be put into service in 2015 and 2016, AIDA will offer its guests more service, more space, and more individuality than ever before. During the maiden voyage of AIDAprima, guests will embark on a world tour from Japan to Hamburg. The ship will depart from the Hanseatic city all year round touring great metropolises.
The Service Champion award is given by Service Value GmbH in collaboration with the Goethe University in Frankfurt am Main. The customer survey contains a total of almost 1 million customer opinions on over 1,500 companies from 182 industries.
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Before AIDAnova sets off on its first voyage toward the North Sea, AIDA Cruises is inviting to one of the biggest events in Northern Germany on August 31, 2018, at the Meyer Werft shipyard in Papenburg. Ticket sales for the AIDA Open Air with a spectacular christening show and ... [more]
AIDA Cruises: start of construction of the first LNG cruise ship in the world at the Meyer Werft shipyard in Papenburg
On February 21, 2017, a new age dawned for the cruise shipping sector at the Meyer Werft shipyard in Papenburg. AIDA President Felix Eichhorn and Meyer Werft Director Bernard Meyer performed the symbolic first steel cutting for the world’s first cruise ship that can be run ... [more]