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AIDA CRUISES receives the German Fairness Award for the third time in a row
Rostock, 12. October 2016
In 2016, the cruise company AIDA Cruises has once more received the German Fairness Award. In cooperation with the n-tv news station, the German Institute for Service Quality conducted a comprehensive survey among more than 40,000 consumers on the topic of fairness with regard to over 500 companies. AIDA repeatedly achieved first place, and is therefore the best-rated company in the cruise sector. “It is a truly special honor for us to win the award for the third time in a row.
This shows that our daily work on behalf of our guests’ wellbeing, both on board and on land, is paying lasting dividends. Customer feedback is important to us because we want to continue to offer our guests an unforgettable vacation experience,” explains Hansjörg Kunze, Vice President Communication & Sustainability at AIDA Cruises. The Germany-wide survey focused on such topics as the price/benefit ratio, the reliability of the products, services or company statements as well as the transparency in the information about pricing, product and contractual responsibilities. AIDA Cruises is one of the fastest growing and most financially successful tourism businesses in Germany. The company employs about 8,000 people from 40 different countries at their corporate offices and on board AIDA ships. AIDA Cruises operates and markets one of the world’s most state-of-the-art fleets, currently comprising 11 cruise ships. The ships are operated in compliance with the highest international quality, environmental and safety standards. Three additional ships will be commissioned in the coming years. With its “green cruising” concept, AIDA will be the first cruise line in the world to operate ships entirely with LNG (liquefied natural gas) starting with the new ship generation 2019/2020.
10. August 2016
Hanse Sail 2016: AIDA Cruises sending two ships
For many years AIDA Cruises has already been supporting one of Germany’s biggest maritime festivals with a vast array of initiatives.For the third time in a row AIDA Cruises has agreed to sponsor a ship for one of these major public attractions. Thanks to the support of the ... [more]
03. August 2016
Ciao Bella: AIDAbella’s farewell tour through Southeast Asia
Saving the best for the last: With some wistfulness, countless memories, and a unique dream voyage, AIDA Cruises will be discontinuing AIDAbella’s service for the German-speaking market this winter season. The company will celebrate eight unforgettable years of AIDAbella with ... [more]
29. July 2016
AIDA: three arrivals in Kiel
On July 30, 2016, three AIDA ships will be coming to Kiel. AIDAvita will arrive in Kiel bright and early at about 6:30 in the morning. AIDAaura and AIDAluna will pull in together a little later at about 8 o’clock. While AIDAaura will dock at Satorikai, both of the other ships ... [more]